Privacy policy
1. Information We Collect
When you visit RenditionCustom.com, we collect certain information about you to process your order and improve your experience. This includes:
- Personal Information: Name, email address, billing and shipping address, phone number, payment information (processed securely by Shopify Payments/PayPal).
- Order History: Details of the products you purchase from us.
- Device Information: IP address, browser type, operating system, referring website, and usage data via cookies and analytics tools.
We do not store full credit card details — all payments are processed securely.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process, fulfill, and ship your orders
- To communicate with you about your order, products, or promotions
- To improve our website, products, and customer experience
- To comply with legal obligations
- We may also send you occasional marketing emails (you can opt out at any time).
3. Sharing Your Information
We do not sell your personal data.
We may share limited data with trusted third parties, only to support the operation of our business:
- Shopify — to host our store and process orders
- Payment processors — to securely handle transactions
- Shipping partners — to deliver your order
- Analytics providers — to help us improve our site (Google Analytics, Meta Pixel)
All third parties are required to protect your data.
4. Cookies & Tracking
We use cookies to:
- Improve website functionality
- Analyze how visitors use our site
- Provide a more personalized experience
- Support marketing campaigns
You can manage cookie preferences through your browser settings.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain types of processing
- Request a copy of the data we hold about you
- To exercise any of these rights, simply contact us at support@renditioncustom.com
6. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
7. Security
We take data security seriously and implement appropriate safeguards to protect your personal information.
8. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes to our practices or legal requirements.
Latest update: June 2025
9. Contact Us
If you have any questions about this policy or your data, please contact us:
Email: support@renditioncustom.com
Website: RenditionCustom.com
